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Frequently Asked Questions -

1.What is Safe-T-Ride USA?
STR- is a Designated Driver Service designated to saving lives; our mission is to get you to your destination safely, prevent impaired, DUI and DWI law enforcing infraction from occurring.

2. Do I need a reservation?
Yes, It allows our dispatcher to coordinate your transportation request schedule. 

3. How do I book a Designated Driver?
A deposit of $30.00 is required , go to the 'rates' page on our web site and click on 'pay now' follow the steps to make your deposit. If you need help filling out the reservation form please call our customer service number at 301-910-9854.
 
4. This is my first time booking a Designated Driver will you actually show up?
Absolutely!STR is all about saving lives.Once you have made the initial deposit our dispatch office will contact you immediately.

5. What if I cancel my pickup?
Once you have booked your pick up and paid your reservation initial cost, You are subject to the initial charge of $45.
 

6. What does it cost for A Designated Driver Pickup?
A lot cheaper than a cab! Our initial pickup cost is $45.00 and $3.00 for each additional mile.

7. What form of payment do you accept?
We accept, Visa, Master, Debit cards and cash.
 

8. What times are Designated drivers available?
Drivers are available Thursday thru Saturday between the hours of 5:00pm and 3:00 am.
 

9. What happens if there is an accident?
In the implausible event the vehicle insurance covers for vehicle damage and occupant injury.

10. How many people can you Transport?
Depending on the size of your vehicle, STR can transport up to 9 customers in the same vehicle at any given time. An additional cost of $5 will be charged for each drop off.
 

11. What if a fight breaks out among the passengers while travelling?
The STR designated Driver will pull off in the safest location, and can at that point terminate all services if passengers do not agree and behave in a calm manner for the duration of the trip. STR USA will not be held liable for customers leaping, leaning or leaving out of the vehicle that causes an accident, injury or death while the vehicle is in travel or in a stopped motion.

12. What if the customer leaves the pickup site before the Designated Driver arrives?
Please call to check on your driver status. STR USA is committed to safety and obligates its services to its patrons. STR USA encourages its customers not to drive under any influence and warns that if they do they are liable for any law-abiding consequence. STR USA will not be held liable for any law infractions, caused by customers.

We Drive U Safely Home In Your Vehicle
                   A Designated Driver Service Dedicated to Saving Lives ~ The Life you save may be your own             
                                               
   
                      
Maryland, DC & Virginia Designated Driver Service
Call us you will be glad you did

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Safe-T-Ride USA